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Tailgating Tailgate Packages Rental Aggie Texas A&M
Bryan/College Station, Texas • 979-209-0549

 

Frequently Asked Questions


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Where are you located?

Details Party Rental is located in Bryan/College Station, Texas. We would be happy to set up an appointment to discuss your event and show you any of our rental items. We meet with customers out of our office located on North Dowling Road in College Station, Texas. You must set up an appointment to meet with us.

How far in advance should I place my rental order?
Advance reservations are strongly recommended to ensure availability. You may order up to two years in advance.

Do you deliver?
Yes, delivery is $30 in the Bryan/College Station, Texas area. Pick up is an additional $30. Delivery/Pick Up for events more than 20 miles from our warehouse is $30 each way plus $0.82 per mile. We require a minimum order of $125 for delivery and pick up. Order size and location accessibility could affect the price. We must deliver and set up most tents, all dance floors and all stages, but all other items can be picked up and set up for free by the customer.

Can you set up our rental items?
Yes, we can set up any of our rental items. Price will depend on several things, including the number of hours needed to set up, location, etc. Contact us for an estimate. We can set up tables for $1.50 each and chairs for $0.50 each. Take down fees are the same.

When and where will I pick up and return the items?
In most cases, you can pick up your items at 5:15 p.m. two days before your event, but this time can be adjusted in advance. The items must be returned on the day following your event. We do our best to offer a flexible pick up and return time for no additional charge. You will pick up and return items at our office located on North Dowling Road in south College Station, Texas.

What if I want to rent something that is not on your website?
We are always looking to expand our inventory. Send us an email to discuss the possibility of adding those items.

What is your cancellation policy?
Our cancellation policy can be found on our contract.

How do I repackage my rental items before returning them?
All rental items should be repackaged and placed in their original containers. Failure to do this properly may result in additional fees as our staff has to spend more time repackaging the items. If Details is picking up the items, chairs and tables should be stacked in an accessible location. Additional fees will be charged if chairs/tables are not folded or stacked properly.

Do I have to clean my rental items before returning them?
All rental items (except linens) must be cleaned by the customer. You will receive instructions on how to repackage and clean your items when you pick up or receive your rental items. Failure to clean items will result in labor fees for our time spent cleaning the items. There is a $1.75 fee for every chair that is returned not cleaned.

How do I reserve rental items?
In order to reserve rental items, you must sign an invoice and contract and pay 50% of the rental fees. A major credit card must be on file for all orders. To place an order, send us an email or call 979-209-0549.

Do I have to pay a deposit?
In order to reserve items, you must pay 50% of the rental total. An additional deposit may be required, but this is rare.

What is the optional damage waiver?
See the Policies page for more information.

Is sales tax charged?
Sales tax of 8.25% is charged on all rental items. No sales tax is charged on services such as set up or delivery.

What if my event is out of town?
Since we offer a flexible pick up and return schedule, you may still be able to rent from us. We also offer delivery services. Contact one of our event consultants about your event for more information.

Must I be present when Details Party Rental delivers or sets up?
You do not have to be present when the items are delivered, but you accept responsibility for the items once they arrive. We strongly encourage you to be present if at all possible.

How long have you been in business?
We have been Aggie owned and operated since June of 2007. Whoop!

Can I see fabric swatches?
You can set up an appointment to view all of our linen swatches. We recommend this if you are trying to match a specific color. Some fabric swatches can be purchased and mailed to you for $3.

What size table and tablecloth do I need?
Visit our Linen Size Chart for assistance with table and tablecloth sizes.

Do I have to clean the tablecloths/linens?
No. You just need to shake all of the debris/crumbs off and then put them in bags. Do not place wet linens in plastic bags as they will mildew. Candle wax, ink and wine are difficult to remove and may result in replacement fees.

What types of payments do you accept?
We accept cash, check, money order, Discover, Visa, American Express and MasterCard.

Do you sell the items on your website?
No, we are a rental company.

What size dance floor do I need?
See the dance floor page for a size chart and pricing.

Select a category

Backdrops/Draping
c
Centerpieces
Climate Control
Conference/Audio Visual
Dance Floors and Stages
c
Event Accessories
c
Food/Beverage Service
c
Lighting/Electrical
Linens/Tablecloths
Tables/Chairs
Tailgating/TV Packages
Tents
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