Details Party Rental Logo


Tailgating Tailgate Packages Rental Aggie Texas A&M
Bryan/College Station, Texas • 979-209-0549

 

Policies


Home » Policies

Reservations
50% of the total rental fees are due upon reservation. A major credit card must be on file for all orders.
A signed contract and invoice are also required to reserve items. The final 50% of the rental payment is due 21 days before the event date.

Payments
Details accepts cash, checks, money orders and debit/credit cards. We do not accept checks within 21 days of an event. Accepted credit cards include Discover, American Express, MasterCard and Visa.

Optional Damage Waiver
A 7.5% nonrefundable damage waiver is available for all orders. This damage waiver covers rental items that are damaged through normal use. All broken and damaged items, including broken glassware and china, must be returned to Details Party Rental, for the damage waiver to apply. The damage waiver does not cover loss or negligence.

Examples of items covered on damage waiver:

  • Broken glasses
  • Chipped plates
  • Small burn holes on tablecloths.

Examples of items not covered on damage waiver:

  • Any item not returned (including crates and racks)
  • Molded linen
  • Excessive candle wax on linen
  • Excessive amounts of breakage (negligence).

The replacement cost of all missing items will be charged to the contracted customer. Details Party Rental reserves the right to charge these costs to the credit card on file for the event payments.

Pick Up and Return
In most cases, you can pick up your items two days before your event for no additional charge. However, Details Party Rental reserves the right to change the pick up date to the day before your event if the items are needed by another customer.

The items must be returned on the day following your event unless alternate arrangements are made. We do our best to offer a flexible pick up and return time for no additional charge. You will pick up and return items at our warehouse located on North Dowling Road in south College Station, Texas.

Customers are charged for idle time at a rate of $15 for every 15 minutes. Idle time fees may be assessed when customers are late picking up or returning their rental items.

All equipment must be repackaged and placed in their original containers in the same condition they were received. The customer is responsible for charges due to damaged or missing items. If candle wax is left on any rental item, the item is considered damaged.

The customer is responsible for rental equipment from the time of delivery or pick up to the time of return. If any items are missing from your order, you must notify us within two hours of receiving the items to avoid paying replacement costs.

Delivery and Set Up
Details can deliver or set up rental items for a reasonable price. Delivery and set up arrangements must be made in advance. Delivery is $30 in the Bryan/College Station area. Pick up is an additional $30. Delivery/Pick Up for events more than 20 miles from our warehouse is $30 each way plus $0.82 per mile.

Customers are charged for idle time fees when our delivery trucks have to wait for a customer before they can finish their jobs. Idle time fees are charged at a rate of $15 for every 15 minutes. Customers will also be charged for the time it takes us to take down chairs, tables or any other items that were not ready when our drivers arrived to pick them up.

We require a minimum order of $125 for delivery and pick up. Additional charges may apply if equipment must be carried up or down stairs or elevators, or if there are delays in accessing loading and unloading areas. Deliveries done after hours will cost more. Please call for an exact delivery quote.

Find answers to additional questions on our FAQ page.

View Details Party Rental Contract


Select a category

Backdrops/Draping
c
Centerpieces
Climate Control
Conference/Audio Visual
Dance Floors and Stages
c
Event Accessories
c
Food/Beverage Service
c
Lighting/Electrical
Linens/Tablecloths
Tables/Chairs
Tailgating/TV Packages
Tents
Printable Rental List
Home      About      Policies      FAQ      Testimonials      Contact       Site Map
Aggie Owned and Operated Instagram icon


Copyright Details Party Rental, LLC 2017